Installment and Deposit Flows
Installments must clearly separate bank-absorbed flows from merchant-provided flows.
Flow Types
| Flow | Payment Behavior |
|---|---|
| One-off | Customer pays the full amount in one transaction |
| Deposit plus installment, bank absorbed | Customer pays deposit first, then bank handles installment externally |
| Deposit plus installment, merchant provided | Customer pays deposit first, then remaining balance is scheduled as merchant-managed payments |
| Full installment, bank absorbed | Customer completes bank installment in one transaction flow |
Deposit First Rule
For deposit plus monthly flows, the first transaction should collect the deposit. The remaining balance should only become installment schedule after the deposit succeeds.
Failed Second Payment
If the second payment fails, the student should be able to log in and manage the outstanding payment from their account.
Finance should still see:
- Original invoice
- Deposit payment
- Remaining scheduled payments
- Failed payment attempt
- Outstanding balance
- Access or renewal status impact
Refundable Event Deposits
Some events require refundable deposits. These should be recorded separately from product purchase payments.
Refundable deposit records should capture:
- Deposit amount
- Currency
- Refund policy
- Refund deadline
- Deposit status
- Refund status